How long does delivery take?Updated 4 months ago
Land (A-Z) | Processing time (working days) | Delivery time (working days) |
---|---|---|
Australia | 2 | 3 - 11 |
Austria | 2 | 3 - 11 |
Belgium | 2 | 3 - 9 |
Canada | 2 | 3 - 11 |
Denmark | 2 | 3 - 11 |
Finland | 2 | 3 - 11 |
France | 2 | 2 - 7 |
Germany | 2 | 2 - 7 |
Greece | 2 | 3 - 11 |
Ireland | 2 | 3 - 11 |
Italy | 2 | 3 - 11 |
Netherlands | 2 | 2 - 7 |
Norway | 2 | 3 - 11 |
Poland | 2 | 3 - 11 |
Portugal | 2 | 3 - 11 |
Spain | 2 | 3 - 11 |
Sweden | 2 | 3 - 11 |
Switzerland | 2 | 3 - 9 |
United Kingdom | 2 | 3 - 9 |
United States | 2 | 2 - 8 |
Processing time
Orders are usually processed within 1-3 working days from the day of purchase, excluding weekends and public holidays. During peak season or promotional periods, processing time may vary. We appreciate your patience during these periods.
Time of delivery
Delivery times vary depending on the delivery method chosen and the destination of your order. Please note that unforeseen circumstances such as weather delays, customs clearance processes or problems with the shipping company may affect delivery times.
Change of address
If you wish to change the delivery address of an order already placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once an order has been processed for delivery.
Cancellation of an order
We endeavour to dispatch orders as quickly as possible. Once processing has started, your order will be on its way to you in no time. You have 2 hours from the time you place your order to request a cancellation. Just contact our friendly customer service team via live chat or email support@lorofina.com with your order number to hand, and we'll do the rest.